You know we’re fans of Hyatt…but some of their recent behavior has been downright painful! That’s what we’ll discuss in today’s Coffee Break episode.
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(01:28) – Hyatt introduced Category 8, claiming it would only be for SLH
(03:05) – Introduced peak pricing
(04:26) – As feared, they moved Hyatt properties into that Category 8
(04:43) – Introduced a separate (way more expensive) award chart for all-inclusive properties
(05:35) – Created Homes & Hideaways at poor value…then later moved a number of “Destination Residences” properties to Homes & Hideaways
(07:53) – Ended MGM partnership
(08:34) – Ended SLH partnership
(09:54) – Introduced Mr & Mrs Smith dynamic pricing
Still plenty to love:
(13:03) – Best-in-class top tier status benefits (you know you’ll get breakfast / lounge, free parking on award stays, meaningful upgrades, etc).
(14:17) – Best milestone rewards (confirmable suite upgrades, Guest of Honor awards, valuable free night certificates)
(16:04) – Lots of sharing options: share free nights, upgrade certs, globalist status (via GOH awards), points, etc.
(17:09) – Ability to supplement elite earning with credit card spend
(18:08) – Generally very good value for points for properties that adhere to an award chart
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Music Credit – Beach Walk by Unicorn Heads
The post Podcast: World of Hyatt’s decline by a thousand cuts | Coffee Break Ep12 | 5-28-24 appeared first on Frequent Miler. Frequent Miler may receive compensation from CHASE. American Express, Capital One, or other partners.